Privacy Policy

Roxonic Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (roxoniclimited.com) and utilize our array of services including Technology & Engineering, Marketing & Growth, Psychology & Behavioral Science, and E-Commerce solutions.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with us. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your name, corporate email address, phone number, and company details, that you voluntarily give to us when requesting a consultation, registering for Roxonic Academy, or contacting support.
• Derivative & Usage Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
• Behavioral & Psychological Data: As part of our UX Psychology and Behavioral Research services, we may collect aggregated, anonymized data regarding user interactions, decision mapping, and engagement frameworks to optimize digital performance.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Deliver specialized technological, marketing, and psychological consulting services tailored to your business needs.
• Create and manage your account or corporate profile.
• Process transactions, including procurement through the Government e-Marketplace (GeM) or our digital commerce platforms like Pavlov Shop.
• Improve our website functionality, UX optimization, and overall behavioral design.
• Respond to customer service requests and provide advanced technical support.
• Send you updates, security alerts, and administrative messages.

3. Disclosure of Your Information

We value your trust and mandate strict corporate governance. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with trusted third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Ecosystem Brands

Data collected via Roxonic Private Limited may be securely utilized across our subsidiary ecosystem—including Roxonic Academy, Minlap, DigiRox, PsiQ, Formal Psychology, and Pavlov Shop—to ensure you receive holistic, cross-pollinated insights and streamlined service delivery.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable enterprise-level steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to request access to the personal data we hold about you.
• The right to request that we correct or update your personal data.
• The right to request that we delete your personal data from our active databases.
• The right to opt-out of marketing communications.

7. Contact Us

If you have questions or comments about this Privacy Policy, our data practices, or if you wish to exercise your data rights, please contact us at: